Privacy Policy.
Effective Date: 21 October 2024
1. Introduction
At Arinnite (ABN: 31132652546), safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, and disclose personal information that you provide and that we collect from you. By visiting our website at arinnite.com.au (the "Website"), contacting us via email or phone, using our products or services (collectively referred to as the "Service"), or interacting with us in any other way, you are consenting to the terms and conditions outlined in this Privacy Policy and to the processing of your personal information as described herein.
We encourage you to read this Privacy Policy carefully, and if you have any questions, please reach out to us using the contact details below.
By sharing your personal information with us, you give us permission to collect, store, utilize, and share that information in accordance with this Privacy Policy.
2. Types of Personal Information We Collect and Retain
We may gather and retain various types of personal information, including but not limited to:
Personal Information: Such as your name, age, gender, marital status, date of birth, current job status, occupation, length of employment, and educational background.
Contact Information: Including your billing and delivery address, home address, email address, phone number, and other contact details.
Health and Lifestyle Data: This encompasses your past and present health history, allergies, medications, social history, family medical background, and any risk factors.
User Profile Information: Such as usernames, passwords, purchase history, interests, preferences, feedback, and responses to surveys.
Transaction Information: Details related to payments made to and from you, along with information about products and services purchased.
Communication Records: Documentation of interactions and communications with you.
Employment and Supplier Information: Information regarding qualifications, skills, work experience, and business details from suppliers or prospective suppliers.
Technical Data: Information related to your computer, connection, and website usage statistics, including page views and traffic data.
Marketing Preferences: Your indicated preferences regarding communications and marketing.
Additional Information: Any other personal details that may be necessary for us to assist you, or that you voluntarily provide.
You may choose to remain anonymous or use a pseudonym when dealing with us, where it is lawful and feasible to do so.
3. Methods of Collecting Personal Information
We collect personal information through various means, including:
When you voluntarily engage our Services.
Through personal interactions at face-to-face meetings.
Via correspondence such as chats, emails, social applications, and phone calls.
When you submit job applications or inquiries for internships or work placements.
During your visits to our Website.
If you show interest in investing in our business or inquire about potential acquisitions.
Whenever feasible, we aim to collect personal information directly from you. However, if direct collection is not practical, we may obtain information from third parties, which may include:
Your guardian or responsible person if you are under 18.
Other healthcare professionals involved in your treatment.
Publicly available sources or our service providers.
We will ensure that you are informed about the information received from third parties where applicable.
If you choose not to provide personal information when requested, we may be unable to deliver our Services or follow through on your instructions.
We maintain your personal information in both electronic and physical formats, and we will de-identify or destroy information when it is no longer necessary, except where legal obligations require its retention.
4. Purposes for Collecting, Holding, Using, and Disclosing Your Personal Information
Your personal information may be collected and used for the following primary purposes:
To provide the goods and services you request.
To communicate with you and offer customer support.
To maintain a customer database and manage subscriptions.
For internal administrative tasks and operational purposes.
To personalize our Services to better suit your needs.
To consider applications for employment or contractual engagements.
To share information about our services or products that might interest you.
To conduct marketing and promotional activities.
To ensure our Website remains engaging and relevant.
To comply with legal and regulatory obligations.
Sensitive information, such as health data, will be handled solely for the primary purpose for which it was gathered, for a closely related secondary purpose, with your consent, or as mandated by law.
5. Cookies and Tracking Technologies
Our Website may utilize cookies, web beacons, and other tracking technologies to gather information about your usage patterns, such as pages visited, timestamps, and IP addresses. A cookie is a small file containing a unique identifier sent to your device. You can adjust your browser settings to manage cookie preferences; however, please note that disabling cookies may affect your ability to access certain features of our Website.
6. Sharing Your Personal Information
We may share your personal information with the following parties:
Third-party contractors who assist in providing services related to our collection purposes, ensuring they uphold similar privacy standards.
Service providers that work with us to deliver administrative functions, with restrictions on their use of your information.
Employees and contractors on a need-to-know basis to facilitate our services to you.
Professional advisers and agents involved in our operations.
Any entity that may acquire our business or assets or in the event of a merger.
When necessary to mitigate a serious threat to health or safety.
When you cannot act on your own behalf due to health concerns.
If legally mandated to share specific personal information.
We are dedicated to ensuring that any shared personal information is accurate, relevant, and complete.
7. Communication and Marketing Practices
From time to time, we may use your personal information to reach out and promote our products and services through newsletters, email invitations, and updates. If you express a preference for a communication method, we will do our best to honor that preference. You have the option to opt-out of direct marketing at any time by contacting us in writing or using the provided opt-out options in communications.
8. Security of Your Personal Information
We prioritize the protection and security of your personal information. To prevent unauthorized access, misuse, loss, or disclosure, we employ various technical and organizational measures, such as:
Restricting access to personal information on a need-to-know basis.
Keeping physical copies in secure locations accessible only to authorized personnel.
Utilizing secure cloud storage with encryption and data protection measures.
Ensuring our devices are password protected and stored securely.
Conducting discussions about personal information in private settings.
Implementing SSL encryption on our Website to secure any submitted data.
Encrypting email communications.
While we strive to maintain a secure environment for your information, we cannot guarantee the absolute privacy or confidentiality of your personal information due to the inherent risks associated with email and internet communications.
9. Accessing and Correcting Your Personal Information
You may reach out to us to:
Access your personal information held by us.
Request amendments or corrections to your data.
Ask for the deletion of your personal information, subject to legal considerations.
We aim to respond to access requests promptly and will not impose fees for such requests, although there may be an administrative charge for providing copies.
10. Addressing Privacy Complaints
We take your privacy concerns seriously. Should you have any issues, please submit your concerns in writing, and we will attempt to resolve them within 30 days. If you are dissatisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).
11. International Users
If you are located outside of Australia, be aware that your information may be processed and transferred between your location and Australia. Australian data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We will notify you of any changes to this Privacy Policy by posting an updated version on our Website. Any amendments will take effect immediately upon posting. Continued use of the Website indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please reach out to:
Alecia Banks
Email: hello@arinnite.com.au
This Privacy Policy was last updated: 21/10/2024